Question 1

Is my donation tax-deductible?

Accepted Answer

Yes. All donations made through GAL Spark to 80G-registered trusts are eligible for tax deductions under Section 80G of the Income Tax Act. You receive an auto-generated tax receipt immediately after donating.

Question 2

How do I know my money reaches the beneficiary?

Accepted Answer

We verify every trust and campaign before publishing. Funds are released in milestones, and trusts must submit utilization reports with photos, bills, and documents before the next disbursement. You can track every rupee in real time from your donor dashboard.

Question 3

Can I donate anonymously?

Accepted Answer

Absolutely. During the donation flow, you can toggle the anonymous option. Your name will not appear on the campaign page or donor wall, though we still need your details for the tax receipt and regulatory compliance.

Question 4

What payment methods are accepted?

Accepted Answer

We accept UPI, credit and debit cards (Visa, Mastercard, RuPay), net banking, and popular wallets via Razorpay. You can also use your GAL Spark wallet balance or redeem a gift card.

Question 5

Can I set up a recurring donation?

Accepted Answer

Yes. During checkout, toggle the "Make this monthly" option. Choose weekly, monthly, or quarterly frequency. Manage or cancel recurring donations anytime from your donor dashboard.

Question 6

How do I start a fundraiser?

Accepted Answer

Click "Start a Fundraiser" from any page. You will be guided through a simple form where you describe the cause, set a goal, and upload supporting documents. Our team reviews and publishes your campaign within 24-48 hours.

Question 7

How are campaigns verified?

Accepted Answer

Every campaign goes through a multi-step verification process. Our team checks the beneficiary's identity, medical or relevant documents, the trust's registration and compliance status, and bank account details.

Question 8

How do I download my 80G tax receipt?

Accepted Answer

Tax receipts are auto-generated after every donation. You can download them from your donor dashboard under the "Tax Receipts" tab. Annual consolidated statements are also available for each financial year.

Answers to every question.

Donations

Fundraising

Trust & Safety

Tax & Compliance

Account & Wallet