♥ Priya M. donated ₹2,500 to Arjun's Heart Surgery

Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email, phone number, PAN (for tax receipts), and payment details. We also collect usage data such as pages visited, donation history, and device information to improve our services.

2. How We Use Your Information

Your information is used to process donations, generate tax receipts, send campaign updates, personalize your experience, prevent fraud, and comply with legal obligations. We never sell your personal data to third parties.

3. Data Sharing

We share limited information with: payment processors (Razorpay) to process transactions, trusts and NGOs to facilitate fund disbursement, and government authorities when required by law (e.g., tax compliance). Anonymous donation preferences are always respected.

4. Data Security

We use industry-standard encryption (SSL/TLS) for all data transmission. Payment information is processed through PCI-DSS compliant systems via Razorpay. We do not store your full card details on our servers.

5. Cookies

We use essential cookies for authentication and preferences, and analytics cookies (Google Analytics, Microsoft Clarity) to understand how our platform is used. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can export your data from the dashboard settings. To delete your account, visit Dashboard > Settings > Account. Donation records are retained for tax and legal compliance as required by Indian law.

7. Data Retention

We retain your account data for as long as your account is active. Donation records and tax receipts are retained for a minimum of 8 years as required by the Income Tax Act. You may request deletion of non-essential data at any time.

8. Contact

For privacy concerns, contact our Data Protection Officer at privacy@galspark.in or write to us at 110/2, Paper Mills Road, Agaram, Purasawalkam, Perambur, Chennai, Tamil Nadu 600082.

Last updated: April 2026